Planning User Engagement

I want to acknowledge the user's needs first, and then ask what they specifically require. I think it’s good to provide some initial high-level advice on how to verify their concerns and mention that I'm able to pull sources for them. I’ll also offer to draft a concise post or complaint if they'd like that. Giving options with numbers to choose from seems helpful too, okay. Let's make this user-friendly!
你指的是布莱顿官号发布三笘薰手持照片、被质疑涉及二战侵略者意象的那次争议,随后删帖致歉但开启评论限制这件事吗?你希望我帮你做哪一类事情:
需要我现在就检索权威来源并汇总吗?如果你已有截图或原帖链接,也可以发我,我先基于你提供的材料梳理。